Privacy Policy

Our Commitment to Your Privacy

At Narraitive, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you use our AI-powered writing application.

Information We Collect

Account Information

• Email address and name (for account creation)
• Authentication credentials (securely encrypted)
• Profile settings and preferences

Content You Create

• Documents and text you write
• AI-generated content you create or save
• Custom personas and writing preferences

Usage Analytics (With Your Consent)

• Feature usage and interaction patterns
• Performance metrics and error reports
• Session duration and frequency

How We Use Your Information

• Provide the Service: Store and sync your documents, enable AI writing features
• Improve the Product: Understand how features are used, identify bugs, optimize performance
• Communication: Send important updates, security alerts, and feature announcements
• AI Processing: When you use AI features, your text is sent to our AI providers (Anthropic, OpenAI) for processing

Third-Party Services

These providers have their own privacy policies. We carefully vet all third-party services to ensure they meet high security and privacy standards.

Your Rights and Choices

Analytics Tracking

• You can accept or decline analytics tracking via our cookie consent banner
• Change your preference anytime in Account Settings
• Declining analytics does not affect app functionality

Your Data

• Access: View and download all your documents anytime
• Delete: Remove individual documents or delete your entire account
• Export: Download your documents in PDF or Markdown format
• Control AI Usage: You choose when to use AI features - we never process your content without your explicit action

Data Security

We protect your information using industry-standard security:

• All data transmitted over HTTPS encryption
• Passwords hashed using bcrypt
• Secure authentication with JWT tokens
• Regular security audits and updates
• Role-based access controls in our database

Data Retention

• Active Accounts: Your data is stored as long as your account is active
• Deleted Accounts: Data permanently removed within 30 days of account deletion
• Analytics: Anonymized analytics retained per Mixpanel's retention policy

International Users (GDPR & CCPA Compliance)

EU Users (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (right to be forgotten)
• Data portability
• Object to data processing
• Lodge a complaint with a supervisory authority

California Users (CCPA)

You have the right to:

• Know what personal information we collect
• Delete your personal information
• Opt out of data sales (we don't sell your data)
• Non-discrimination for exercising your rights

Children's Privacy

Narraitive is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we'll notify you via email or through the app. Continued use of Narraitive after changes means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please use the feedback feature in the app or visit our website at narraitive.io.